Archive for the 'MyWeek' Category

With my background as a lawyer, I always enjoy legal dramas and thrillers. While I’m carried along by the story, there is a part of me that often laughs at the unrealistic portrayal of what it’s really like working in the law. The fictitious lawyers often seem to prepare for a trial in a matter of days and the dramatic hearings are over in the time it takes for counsels to do their summing up. Oh sure, there is often a montage sequence of our dedicated legal hero/heroine at the law books late at night — beautifully-lit shots of them with a furrowed brow surrounded by books and occasionally leaning back to stretch and rub their temples to convey deep thought and hard work. But have you noticed how their files tend to be only a few pages thick?

In reality, lawyers files are stuffed full of papers and go on for volumes. Cases take months, if not years, to come to trial. And the trial itself could last for months or years. While I’ve never been a litigation lawyer, a property project I worked on started while I was practising as a senior lawyer, continued during the five-year break that I took to write my two novels and concluded only a few years after I returned to the firm — in the meantime the trainee who had worked with me qualified as a solicitor, took on the running of the project, had two children and became a partner!

And of course, I never come across any dead bodies, men with guns or murderous conspiracies!

One “lawyer in peril” series that we’re currently addicted to is Damages. The plot is impossible to summarise but suffice it to say that it is full of tension, blood, guilt and cliffhangers. The main reason that we are completely mesmerised is Glenn Close. She plays the senior partner of the firm and is a cross between Cruella DeVille and her younger bunny-boiling persona in Jagged Edge. She is at her most scary when she is being apparently pleasant and kind …

But the best thing about her character is her wardrobe of amazing power suits and crisply cut shirts. They exude power and confidence and stylishness. Even in the most tense and dramatic moment, I am often distracted, shouting out, “Look what she’s wearing! I would love to have that suit!”

In reality, of course, in my days as a lawyer, I often had difficulty maintaining the smart appearance that I started the day off in. The downward spiral would begin with the jacket coming off and going on the back of the chair. Then I would turn up my sleeves. My shirt would get creased. Sometimes, I would get covered in dust if I had to look through ancient property deeds. I’ve even managed to spill coffee all over myself and my desk during a long and difficult time phone negotiation — what a klutz!

In my current job, I’m no longer practising as a solicitor and there is a fairly relaxed dress code so I am often in jeans if we don’t have a business meeting. I feel less severe and more able to be chirpy, cheerful — and more myself — in casual wear. It doesn’t impact on how well I do my work — it just means that the boundary between my work and personal life is less sharply defined.

All of which makes me wonder: if I actually got myself togged up in Glenn Close’s intimidating, power suits, would my personality change? Would I become sinister, manipulative and murderous? And would I suddenly come into the office one morning and find a dead body?

Do I dare put this theory to the test…?

Photo: from Damages official website, with thanks

These days we grumble if our digital camera doesn’t quite fit into our pocket. And that the camera bundled with our mobile phone produces blurry pictures. We take cameras so much for granted and expect so much of the technology.

So it was great to be reminded how far we’ve come since the first cameras were invented in the 1830s at the Points of View exhibition at the British Library (it’s free and on until Sunday 07 March 2010). The history of photography began with the camera obscura, a darkened room with a pinhole allowing light from a scene outside to be projected onto the wall through the hole and the exhibition starts with a box sized one through which you can see a ghostly image of a statue. You’re then led through to the two competing technologies that battled it out in the early days of photography (the VHS and Betamax struggle of its day, I suppose) - the daguerrotype and the calotype. The dageurrotype (named for Louis-Jacques-Mandé Daguerre) could produce only one perfect, crisp and clear printed image and you had to have a camera the size of the print you wanted to create. The calotype, created by Henry Fox Talbot, could reproduce a number of printed images from a negative but the quality was more smudgy. For awhile the daguerrotype was more popular, especially for portraits commissioned by the wealthy, but we all know which technology won out and dominated for most of the next 150 or so years…

The British Library exhibition has a number of those original Victorian cameras on display along with the boxes of chemicals needed to develop and print the images. They are huge wooden contraptions and the whole process of taking a photo and printing copies took an inordinate amount of time. But the challenge was on to make them more portable and to speed up exposure times as well as the whole process - at one time, the fact that they could snap a picture with a 30 second exposure time was a huge achievement!

I was also fascinated by the photos of the far flung corners of the world taken by energetic and driven Victorian photographers, showing places like Cambodia, India and Africa before the influence of the West took hold. They had to lug all that equipment around and often had to develop and print the pictures in the field so they also had to carry tents and tables etc along with them - via camels or other beasts of burden through the wild places of the world.

There are also photos of Victorian celebrities, ordinary people, street scenes and labourers in the English countryside - wonderful evocations of the past. I was particularly struck by the picture of Nelson’s column in Trafalgar Square under construction - again, we take that landmark so much for granted: it was strange to see it as it was being put up.

I’m not going to moan so much now that my little digital camera is a little bit too boxy for my jacket pocket. It fits easily into my briefcase and day bag and that’s handy enough for split second snapshots!

(You can also check out the Points of View blog which has some fun past and present views of London.)

Photo: from Points of View exhibition website, with thanks

I’ve been invited to join a panel discussion on Asia and the Interactive Web at the Asia Pacific Technology Network on Wednesday. It’s open to the member of the public as well as to members of the network, so if you can make it, it would be great to see you.

Here are the details:

Speakers:

• Silvia Cambié, Director, Chanda Communications - co-author ” International Communications Strategies - Developments in cross-cultural communications, PR and social media”
• Yang-May Ooi, Writer, blogger & Podcaster, FusionView.co.uk - co-author ” International Communications Strategies - Developments in cross-cultural communications, PR and social media”
• Marc Wright, Chairman of simplygroup
• Speaker to be announced

Asia and the Interactive Web:

The world is undergoing a major economic and political power shift. China and other Asian countries are moving beyond their previous roles of ‘workshops of the world‘ to become key players in the international business arena.

Internet communication and social media are at the very core of this transformation. India is home to a number of innovative social networks. China has the world’s largest internet population and ranks number one in terms of online content creation. Nearly 60% of the country‘s purchase decisions are influenced by user-generated content like blogs and discussion boards.

This presentation will provide participants with:

* Overview of the social media behind Asia‘s internet world of mouth revolution
* Lessons from China and other countries on how to connect with empowered Web 2.0 consumers
* Examples of how Asia is using the internet community to gain consumer insight
* Insight into how social media is affecting corporate dynamics inside UK enterprises

Location: Kilburn & Strode, 20 Red Lion Street London WC1R 4P
Nearest Tube Station: Holborn

Time: 5.30 - 7.30 pm - followed by refreshments

Pricing:
* Free to APTN annual subscribers
* £40 + VAT (Executives)
* £20 + VAT (Asian citizens/institutions, officials, executives from Small Companies)
* £10 + VAT (Academics),
* Free for the Media.

To Register your interest: please send your details (name, institutional affiliation, email address, phone number) to biz@aptn.org

Silvia Cambié is a cross-cultural communicator and a journalist. Her career includes reporting from Eastern Europe and the former Soviet Union for major British and German print media as well as managing communications for Brussels-based international trade associations. Silvia runs Chanda Communications and monitors global internet trends for clients, advising them on the integration of social media with conventional communication channels. She consults for organisations such as the European Parliament, the USAID, the Chilean Economic Development Agency and the Aga Khan University. Silvia is fluent in five languages and blogs about the cross-cultural communication challenges facing the business world at XCulture (www.chandacom-xculture.com), which is read by 10,000 each month. Silvia serves as a Director on the International Executive Board of the International Association of Business Communicators (IABC), a worldwide network of public relations and communications professionals. She is a recognised public speaker and has addressed audiences around the world, including Malaysia, Russia, South Africa, Dubai, US, France, UK and Spain. She is the author ( together with Yang-May Ooi) of International Communications Strategy - Developments in Cross-Cultural Communication, PR and Social Media, published by Kogan Page and nominated for the FT Goldman Sachs Business Book of the Year Award.

Yang-May Ooi is a business writer and social media specialist. She has worked with solo professionals, small businesses and non-profits in the UK to develop and implement their social media strategies. She is co-author, with Silvia Cambie, of “International Communications Strategy”, published by Kogan Page and nominated for the FT Goldman Sachs Business Book of the Year Award 2009. With a background in law, Yang-May also works part-time at a financial institution in the City of London, where she manages the company’s blog, aimed at the financial sector. She speaks regularly on social media and has addressed audiences at the Copyright Licensing Agency, London College of Communications, Institute of Directors, London Metropolitan University and also in the museums and heritage sector. Â She is a member of the International Association of Business Communicators, Pan Asian Women’s Association and the Society of Authors. She blogs on culture, writing and social media at Fusion View (www.fusionview.co.uk). She is currently working on her second business book which focuses on social media strategies for small businesses and non-profits.

Marc Wright is one of the UK’s leading speakers on social media and what it means for large businesses. Marc Wright is an expert in corporate communications who has been following worldwide trends in Web 2.0 and setting the pace of social media in the UK. He is founder and publisher of www.simply-communicate.com the website used by 15,000 communicators each month to keep up to date with developments in the fast-changing world of internal communications. He advises on the implementation of social media inside organisations through his seminars and annual conference attended by companies such as Unilever, Barclays, Standard Chartered Bank, ING and Ofcom. Â He is the writer and director of the BBC TV series 20 Steps to Better Business and editor of the Gower Handbook of Internal Communications. Â He is in demand around the world presenting on latest developments in the US, the UK, France, the Netherlands,Russia, Bulgaria. He consults for companies such as Tetrapak, Vodafone, Lloyds Banking Group and EUROCONTROL, Europe’s Air Traffic Control organisation. Marc is Chairman of the simplygroup, a former Chair of the International Visual Communications Association and is currently Vice-Chair of the International Association of Business Communicators for Europe and the Middle East.

Photo: thanks to Durotriges from flickr.com (CCL)

The postal strikes continue here in the UK and with Xmas looming, it’s decision time for those of us who send Xmas cards. While I conduct most of my business and personal communications digitally these days - by email, instant message, Facebook messaging and Twitter - every Xmas so far, I’ve made the effort to sit down and write Xmas cards, enclosing a printed newsletter with some cheery reports and photos of what we’ve been up to in the past year.

This dead-tree method of keeping in touch with about 100 or more friends is a bit of a chore and often, we’re usually so busy that we only manage to do it all in a mad rush in the last weekend before the cut-off date for posting our cards in time for the festive season. Every year, during that pressurised weekend, I wonder, why don’t I just scribble a link to my blog where all my up to date news is already waiting anyway….? But many of my friends seem to live their lives un-digitised (though how on earth they manage that is beyond me….!) and anyway, if we’re shelling out lots of money on stamps, it makes sense to include something more than a couple of signatures to a pre-printed card.

But with the postal strike about to force us to make the choice of either sending out our Xmas cards ludicrously early this year or risk them arriving in January next year, we’re wondering about switching over completely to sending e-cards with perhaps a pdf newsletter or a link to my blog. And even as we were discussing this option at the weekend, The Times reported today that “people may snub postal service because of dispute“. Royal Mail’s chief executive Adam Crozier is quoted in the piece as saying, “The danger of the strike is that the trend that is there already gets exacerbated by this and that people speed up [the move away from] not just sending Christmas cards but paying bills by direct debit or standing order. People all over the country have changed the way they communicate.”

The thing is, in this time of digital communications, Xmas cards are still the one last remnant of that excitement we used to get when the postie arrived.

Back in the old days, it was an exciting moment, especially if you were in love or waiting for news (like whether your novel had been accepted by an agent) - you’d grab the post and sift through it, hoping to find the handwriting of your beloved or an envelope that might be from a literary agent. Now, the post just brings junk mail and bills and all the excitement has been transferred to the beep of a text message from your honey bun or a silent email slipping into your inbox from the one person who can make or break your writing career.

But at least once a year, at Xmas time, the traces of that old thrill is awakened. Amongst the junk are white or coloured envelopes, handwritten in script that you vaguely recognise. You put all those in a pile and bin the rest, then play a little game of guessing who each one is from. That looks like so-and-so’s writing; this one has a stamp from Oz, so it must from my cousin; wait, I recognise that writing - is it X or is it Y, they have such similar styles… And of course, the colourful cards are great to hang around the house or stand up on any flat surface, adding to the festive air of the season.

So I’m undecided. Shall I send Xmas cards but do so in November? Or shall I go entirely digital and send some sparkly pixels instead?

What’s your advice? What will you be doing about your Xmas cards this year?

Photo: thanks to a.drian from flickr.com (CCL)

As I was saying the other day, I love autumn. But this week, I only love it kinda.

It’s all very well waxing lyrical about the cool air and new beginnings. The reality of autumn is a little bit more mundane, I’m finding. Piaf might warble, “The falling leaves/ Drift by the window….” but did she ever have to go out there and sweep them off the patio?

Well, I comfort myself that it’s good for the soul. Meditative. Calming. I pretend that I’m a wise Japanese sage in a stylised Oriental water colour picture painted on a scroll, sweeping leaves, sweeping, sweeping, sweeping.

I sweep using what they call a witch’s broom here in the UK. In the East, we call it a plain old broom but over here, if you go into a shop and ask for a broom, they will give you something like an upside down T. You push the T along and gather your leaves in front of you, working in straight, regimented lines. I can’t get along with the T shaped broom - it feels weird and uncomfortable for being so strict and uptight.

Although I’ve been in the UK for 30 years or more, I can only sweep with the Oriental / witch’s broom, which is the one that looks like a giant paint brush. You sweep from side to side or gather the leaves like you would gather children together, sweeping them towards you in a protective motion. It feels to me fluid and natural - and sort of artistic, I suppose. As well as wise and Japanese sage-like.

It’s funny, isn’t it, how a thing as boring as a broom can be so, well, interesting - it’s almost as if by taking on a meditative air while I’m sweeping, I find myself actually meditating and noticing these nuances about sweeping and how the actions are making me feel… Huh, maybe I am really becoming a wise Japanese sage….!

Photos: T-shaped brooms - my photo; oriental broom thanks to kleinmatt66 from fllickr.com (CCL)

Leadership coach and good pal Nicola Stevens interviewed me this afternoon about my book International Communications Strategy and using social media for business. She used the Ipadio app on her iPhone to record our conversation and then posted it up to the web within minutes of our chat - so it was a little nerve-wracking knowing there was no opportunity for any editing before we went out “on air”!

She also snapped me in full flow with her iPhone and posted it up to her Posterous site.

Off record after the interview, we talked about how easy it is these days to publish images, video, audio and text. A click of a button on a mobile phone is all it takes! Even just a few years ago, it was still very fiddly to get the content from whatever source - a digital camera, a video tape, an audio recorder - convert it to the relevant format and find the software to FTP transfer it up to some specialist server and then to get it to your website… Now, even a self-confessed non-tecchie like Nicola can be a one-woman multimedia hub - all she needs is her iPhone!

I love autumn.

After the heat of the summer, the cooling air is so refreshing. But it’s not yet bitterly cold because the energy of the sun absorbed by the earth over the last few months still maintains an underlying warmth so we can wander around in T-shirts but without that feeling of oppressive heat that characterises July and August. We’ve had a couple of fantastic weeks here in London when we’ve been able to bask in the gentle sunlight in the garden without burning to a crisp or gasping for air. But it’s distinctly colder now and you can feel the radiating warmth from the earth slowing dying down.

It’s not just this sense of being air-conditioned while the sun shines that I love. September here in the northern hemisphere is the time for new beginnings - even as the year is waning. It’s the time that the new school year starts and my first experience of September in the UK was coming to London in 1975 to start my first term at a British boarding school. It was all so new and different from Malaysia. I was excited, scared, nervous, curious and full of wonder all at the same time - at this new country, the pale people, the different way of doing things and at the new adventure lying ahead of me. This September mingling of warmth and coolness always reminds me of that time.

And I guess each year, it’s not just the school kids and students who start new adventures in September. This is the time when everyone else also comes back from their summer holidays, refreshed and reinvigorated. The streets of London noticeably fill up again after the summer lull and the traffic is worse - that part of September I really dislike! Projects that have been postponed over the August holiday period get picked up again. There’s a sudden spurt of activity as people catch up with each other.

I often feel energised in the autumn. I’ve started running again - I had been finding it awfully painful trying to keep that up over the summer because of the heat and now, the cool air makes plodding round the park so much more bearable. I’m starting a new book project - which, fingers crossed, if all goes well, will come to something: more on that next week after a meeting that I’m having with my editor at Kogan Page… There’s a round of talks I’m scheduled to give as well as a bunch of social activities with friends. Yes, autumn is the time of new beginnings.

I’m struck by how the changing seasons really influences the way we mark time here in the temperate zone. The financial year is marked out in quarters and the legal marker dates for leases and quarterly payments fall on traditional feast days that celebrated each distinct season. When planning medium to long term projects in the business world, there seems to me a natural tendency to think in three month chunks. In our daily lives, we look forward to or plan for Christmas, Easter, the school holidays in July and the time when people are back from their holidays in September. We notice the winds and rain or storms during the “in between” seasons of autumn and spring. We grumble about the rain in winter - and also the rain in summer. We look back at our lives in seasons - “I remember around Easter last year…” or “Aaah, the summer of 1976…” (famous for its long heatwave).

I’ve never lived in Malaysia as an adult although I grew up there - it’s on the equator and has a warm tropical climate year round. I’ve also never lived in a place like California where there seems to be perpetual sunshine and an even temperature. I wonder how I would mark time if I were to migrate there? How would I remember my past if it all looks and feels like one season? Would I miss the variety of having a different ambient world every three months - and the opportunity to have a change of wardrobe every few months? Or would I just embrace the year round sameness and be glad that I were no longer in rainy London?

Photo: thanks to hichako from flickr.com (CCL)

That was the question that the Pan Asian Women’s Association asked at their inaugural launch event last night.

PAWA (sounds like “power”) was created by a group of UK based Asian women with backgrounds from the Indian sub-continent, Korea, Malaysia and more and its tag line is “Empowering Asian Women Worldwide”. The event took place at the lovely premises of Asia House and was packed with high-powered, high-achieving professional women and entrepreneurs - they were mainly of Asian origin but the organisation is also open to men and non-Asian women with an interest in the region. I was delighted to have been invited and it was so energising to chat to so many dynamic women representing 30 countries ranging from Iran across to Japan.

The high aims and global vision of this association was signalled from the start with an opening addres by Baroness Lydia Dunn who had been a member of the the Cabinet in Hong Kong and is a leading light on the international business stage.

The evening began with a short vox pop film asking ordinary people in one London street “What comes to mind when you think of an Asian woman?” There were young white men, Asian men, older men, white women and young Asian girls, a young Chinese boy so the answers were many and varied. But there were some themes that kept recurring: charming, strong, outwardly subservient, sexy, strong mothers, good wives. When asked about role models, the answers ranged from Indira Gandhi, Aung San Suu Kyi, Benathir Bhutto and Michelle Yeo to “don’t know” to one lovely man who said, “My wife.”

But there was not among the stereotypes in the vox pop an image that described many of the women in the room. Business woman. Lawyer. Accountant. Entrepreneur. TV executive. Journalist. Sure, many of us there were charming, strong, sexy, mothers and spouses and perhaps outwardly subservient when we needed to be but we were - are - also engaged in the business and professional world. There was a lively panel discussion following the film where a consultant psychiatrist Dr Ghazala Afzal Hameed, an acclaimed choreographer Gauri Sharma Tripathi, a formidable financier Sonia Lo and a policy advisor on women’s issues Anni Marjoram discussed the stereotypes and their own experiences of being an Asian woman in their respective fields.

The formal part of the event came to a close with some remarks by the Founder and President of PAWA, the striking SungJoo Kim, a leading entrepreneur who built her billion dollar business from nothing.

I had been invited along with my co-author Silvia Cambie by Mei Sim Lai and also Betty Yao, two lovely women whom I’ve recently got to know. When we first met, I liked them immediately - they are down to earth, charming and friendly. It was only later, when I Googled them (as you do these days!), that I discovered that Mei Sim is an OBE and Betty is an MBE and they are both amazingly high achieving in the field of finance (Mei Sim) and Asian culture and arts (Betty).

For me, the power (ha ha) of yesterday evening was seeing all these extraordinary - and also in many ways, ordinary - women all gathered in one place. In my daily life, I mix quite happily with a primarily English crowd and a range of international friends. I have Malaysian and Asian friends but they are often dispersed around London and the UK. In the daily news and public media, it’s not often that an Asian woman makes the news - other than sad stories about poor Indian/ Pakistani women murdered by their families or Chinese migrant women (and men) found dead in the back of a lorry and other disempowered images. So in my daily consciousness, dynamic Asian women don’t really feature. Which made the impact of last night all the stronger for me - I had a sense of relaxing, that these women understand some of the challenges that I’ve faced being a Malaysian-Chinese woman in the UK and I also felt inspired by the vibrant energy buzzing around the room!

So, yeah, I’m going to be signing up as a member of PAWA - I’m off to fill in my form now!

If you check them out because of this post, do mention FusionView.co.uk and also come back and let me know and we can keep an eye out for each other at their next event.

When I walked into the premises of Chicago Booth University in the heart of the City, I was stunned by the wonderful architecture and sense of space created by sleek, subtle lines. I had been a little nervous as our big day approached but the moment I arrived at these stunning premises, I felt a sense of calm and also, an eagerness to enjoy the party we were going to have that night.

After two years of hard work with my co-author Silvia Cambie, this lovely evening amongst friends and colleagues was the best way to celebrate. We are really indebted to Chicago Booth University (especially Arnold Longboy and his team) and also The International Alliance for Women (especially, its president Diane Morris) for sponsoring the event - support for our book from such well-respected institutions means a great deal to Silvia and me. We were also honoured that Helen Kogan of Kogan Page came to the event and say a few words about their response to our book proposal and why they are excited about the book - so excited that they nominated our book, one of two nominations from their list of business books published this year, for the FT Goldman Sachs Business Book of the Year Award.

Silvia and I were also delighted to be able to have a party to thank all our friends and colleagues for their encouragement while we were writing the book. In particular, we were very happy to see some of our respondents who gave up their time to answer our interview questions for the case studies in the book, sharing with us their experiences of international communications and social media. We were also delighted that Cafe Spice Namaste supplied the finger food at our party.

The slideshow below captures the formal presentations and hopefully, some of the atmosphere of the party.

I was also pleased that Mark Smith of Ipadio could make it. We’d been in touch by email and phone over the last few months about Ipadio’s live phoneblogging service and it was great to meet him for the first time. He’s a lot like his photo on Ipadio but very, very tall - he used to play rugby and has the build of a rugby player! It was his love of sports that inspired him to create the live phoneblogging service as a way for ordinary people to broadcast live sports commentary online. Now it is being used by those who have difficulty accessing typing-based online communications as well as - well, writers at their book launches: Mark kindly streamed live audio of the presentations onto the internet via Ipadio. You can check out the archived audio here.

And finally, the most important person on this roll of honour I want to thank is Silvia. She has been the driving force behind this book and I really admire her energy and intelligence in everything she does, not least her work on our book!

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If you’d like to view the slides from the formal presentation that Silvia and I gave at the event, you can view them below:

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Update: You can read a write up of the event in The New Straits Times, Malaysia

My co-author Silvia Cambie and I are very excited that our big day has arrived. The launch of our book International Communications Strategy is taking place tonight, hosted by Chicago Booth University and The International Alliance for Women.

Due to restrictions on numbers, this is an invitation only event but Mark Smith, CEO at Ipadio.com, is kindly running a live phoneblog from the event where he will hopefully be able to live stream some of the speeches and also interview some of our guests during the party so that those who have not been able to come along will be able to get a flavour of the event through the audio feed.

I’ll also be calling in at various times during today to let you know how the preparations are going.

You can listen to the audio blog via the player below. When the tab “Live: On Air” shows up, you will be able to listen to the live audio feed (subject to a 5 second delay). Otherwise, you can listen to already-recorded audio sessions by clicking on the Previous tab (and move about the various sessions by clicking Next and Latest as required).

The event starts at 6.30pm UK time (GMT +1hour). The live audio feed will be running intermittently whenever Mark calls in on his mobile phone.

I hope you enjoy the audio version of the event.

I’ll be phoning in after the event, too, to share my impressions and de-brief of the event so do come back in the next few days as well!