Long-distance calling
Last Sunday morning, I had a conference call with my sister (in London) and my parents (in Kuala Lumpur, Malaysia) using Skype. My sister and I were using Skype on our computers on the voice call, occassionally exchanging short chat messages when the sound quality warped. My parents were on speakerphone in KL and I had conferenced them in using SkypeOut (they don’t have a computer). The sound quality was patchy at times and the whole conversation took a longer because we had to repeat ourselves from time to time.
But it was brilliant to be able to have all of us on the call at the same time. And it cost be about 30-40p altogether for the SkypeOut part of the call.
It made me think about how difficult it used to be to speak to my family from England when I first came over. Mobile phones had not been invented yet and all we had at school was a call box in the cold, dark cubby hole under the stairs. The school discouraged us from calling home more than once a week - in case the contact with home made us more homesick and unhappy with our lot at school. So once a week, the girls would queue up on the stairs to call home.
I don’t think I called home once a week because of the cost of the call. It was a coin-operated phone which we had to feed with a ton of coins. The only way to do it was to call reverse-charge and back in those days, reverse charge calls were even more expensive. I’d queue up and call my uncle in London instead. It was nice to chat to him as a family contact but it wasn’t the same as speaking to my mummy. (I was 12.)
Later on, after I went to university, I think overseas calls got a bit cheaper and I’d call once a month or something like that - reverse charge - from my digs in Oxford. We had one payphone that we all shared. I don’t remember using the phone much with my friends - we used the “pigeon post” system where we could send written notes on bits of paper to students in other colleges via the University’s internal mail system, or we would just turn up at someone’s room or at their digs and hope they’d be in. (The mobile phone still hadn’t been invented then).
When I started work and had my own place, I remember being careful about making non-essential calls after lunch or in the evenings as calls in the morning were more expensive. I was the first among my friends, being a techhy type even then, to get an answering machine. It was at least a year or more before some of my friends could even get over the strangeness of it and leave a message. And when I got a fax machine, I’d say, “Fax me the directions of how to get to your place” and they’d just laugh at me. (And yes, we were still waiting for the mobile phone to be invented).
I went off on a cycling holiday in Spain in the late 1980s with a three other friends - back in those days without mobile phones - and at one stage, we had to split into two pairs because of illness and bicycle problems. One friend and I would cycle the rest of the way and the other two would take the train. We pulled out our maps and poring over the route, we agreed that we’d meet again at our end destination, Santiago de Compostela. I made a list of the three hotels in our guidebook and we would aim to meet at the one at the top of the list first. If the other pair was not there, we’d work our way down to the other two. And if we came to the end of the list and we couldn’t find each other? That option never crossed our minds. I can’t imagine doing that trip now without at least texting or Twittering each other every hour!
These days, we text and Twitter and Skype and chat online and call without a second thought. I’ve got my mum signed up to receive my tweets on her mobile phone and she’s getting the hang of texting. On some call plans, it’s actually now cheaper to call her in Malaysia than to call a UK landline. I’m now looking into signing us all up on Jajah.com to get free landline conference calling this coming Sunday - hey, why spend 30-40p if we can do it for nothing…
Photo: thanks to porticus.org









August 6th, 2007 at 3:28 pm
Yang-May,
your post reminded me of when I was little and used to spend the month of August at a Kinderheim (summer boarding school). My parents would call me once or twice a week early in the morning, and I would go over to the head-mistress’ flat to take the call. It was strange….talking to them would make me feel suspended between my daily life at the Kinderheim and theirs at home. I cannot image how it would have been if I had had a mobile phone… Too confusing I suppose.
August 7th, 2007 at 8:13 am
“Suspended between my daily life … and theirs” - that’s such a haunting way to describe it, Silvia. We take that ability to stride the globe for granted now, thanks to digital technology. Back then, it did seem strangely surreal - for me: it was being in icy England while my parents were in the hot tropics, sometimes the call of equatorial songbirds in the background as we spoke.
August 15th, 2007 at 7:01 pm
Guess you haven’t done video conferencing then. I’ve used it on Skype and Yahoo Messenger. We just got back from Malaysia where my daughter Ailin bonded with her Poh Poh. When Ailin saw her on the computer today, she stretched out her arms wanting to be picked up by Poh Poh and cried when Poh Poh didn’t. awww… Ailin is almost 17 months. It was also via video conferencing that we got a virtual tour of Pey’s new house, which was neat. I remember that I wrote a lot of snail mail before going off to college where emails were just beginning. I still wrote home faithfully every 2 weeks and called maybe once a month. Once my mom got into it, she got her older siblings into email too and that’s how they stay connected - they’re all in the 70s & 80s and they have the most time.
I spent a summer in London in a dorm and I thought it hopelessly old-fashioned with that one call-box in the entire building when I was used to my own phone in my college dorm here in the US.
Despite all that, I am still resisting the lure of a cell-phone. My husband has one for work and that suffices. If I had one, I would need to text internationally and to do that I would have to choose a carrier with that capability but that means I probably wouldn’t get reception because we’re in the country with lots of trees. (Did you hear about cell-phone towers causing confusion in 75% of bees so that they can’t find their hive and die?)
Anyway, just thought you’d be interested in video conferencing too, it does bring the world a little closer.
August 15th, 2007 at 7:20 pm
That is such a cute story, Eany, about your daughter and her granny on Skype! My parents don’t have a PC so we’re stuck with the old-fashioned telephone.
Is it true, the story about the bees? That’s a bit freaky. I do have concerns about the health risks of mobile phone masts but then, I find mobile phones so useful, too…
August 18th, 2007 at 7:53 pm
This reminds me around years ago calling UK to Germany from a BT line was 30p a minute! I got a bill for a couple of hundred pounds which I had to beg to payoff. It would have been cheaper to go to Germany for 160£ return i recall. Anyway what was a part of your daily routine day calling people and making mobile calls abroad is now part of life everyday. I am using Bring and MO-call as well as the others mentioned. Next is to get a cheap laptop for the parents so they too can chat over the internet. I prefer face to face though…
August 24th, 2007 at 6:30 pm
Yes, face to face is the best, DeDerDas. We just had a family get-together in Delft and it was fun. Mobile phones came in useful for arranging dinner meet-ups but we all had to call Malaysia or UK, of course, in order for the calls to be forwarded. I’m not looking forward to the next bill..